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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Damika Ham

September 8, 2023

5  out of  5 rating by Damika Ham
"I worked with Dominique and I cannot say enough great things about her! She caught an error on my account that would save me so much money and stress! She worked hard to ensure I received the most possible savings and was so knowledgeable in her role! I look forward to continuing to work with her in the future."

Mabel Jackson

August 31, 2023

5  out of  5 rating by Mabel Jackson
"Dominique at Nate Thomas agency was a very helpful and knowledgeable agent and help me with no problem with my life insurance policies. Thank you Maria.Dominique"

shawn laird

August 31, 2023

5  out of  5 rating by shawn laird
"I just had a beautiful customer service experience with Dominique. She took care of everything in a flash, and I am back up and running again! Thank you."

Leslie Marshall

August 28, 2023

5  out of  5 rating by Leslie Marshall
"Always a great experience with this agency. They are so helpful and knowledgeable. I would like to recognize Jessica for being so helpful and patient with me today. If you are oooking to switch agencies or looking for an agent for the first time, definitely give Nate and his team a call."

Just Erma

August 24, 2023

5  out of  5 rating by Just Erma
"IF you are seeking an agent that put his customers FIRST, look no further. Nate and his team is the exemplary of being ‘the customer’s first and best choice!’ Anyone from his team can assist however I have to shout out Rachael. She can assist with anything and WILL have the answers to all your questions. Superb Team! I’ve been with them for almost 20 years! I’m not going anywhere…"

Aaron Bechtle

August 24, 2023

5  out of  5 rating by Aaron Bechtle
"Both Rachel and Carmellita are really kind and helpful with any questions or concerns!"

andrea chichester

August 24, 2023

5  out of  5 rating by andrea chichester
"I called and spoke with Rachael, who was very patient and kind. She was knowledgeable and pleasant as she answered my questions."

Karriem Hopwood

August 24, 2023

5  out of  5 rating by Karriem Hopwood
"I have been using Nate and his staff both personally and professionally for years. I cannot say enough good things about his positivity, responsiveness, and helpfulness. They treat their clients like family and are truly ready to help. They are extremely knowledgeable about insurance and what coverage needs best suit your situation, will always recommend Nathan and Co at State Farm!"

shameka williams

August 15, 2023

5  out of  5 rating by shameka williams
"I had a very insightful and very informative conversation with Rachael today at State Farm she was very knowledgeable about the questions I had for her today she really put my mind at ease about a couple of things thank you so much Rachel and the whole team there with Nate thank you 🥰"

Jeffrey Davis

May 10, 2023

1  out of  5 rating by Jeffrey Davis
"They are complete harassment. Constant emails and probably wrote their own reviews. Scammers"

lualhati mccann

April 5, 2023

5  out of  5 rating by lualhati mccann
"Miss Carmellita Turner is such a sweetheart…very nice and accommodating…since day one when me and my sister Lhu went to the office Miss Carmellita helped us a lot processing my paperworks personally or by phone…she always take time for us…thumbs up for miss Carmellita ..I’ll be seeing her soon again"

Gail Lucy

September 28, 2022

5  out of  5 rating by Gail Lucy
"Great customer service! Soulaman was quick and efficient."

Jasmine Bottoms

September 23, 2022

5  out of  5 rating by Jasmine Bottoms
"Grate customer service and great insurance"

Maurissa Contee

April 13, 2022

5  out of  5 rating by Maurissa Contee
"Tonya was wonderful with helping with all my questions and taking care of my insurance needs. If you need insurance Nate Thomas-State Farm Agent will take care of all your needs!"

Natalie Romero

April 13, 2022

5  out of  5 rating by Natalie Romero
"A couple months back I was switched to this State Farm agent. I was hesitant because I did like my previous agent at another State Farm office but unfortunately they closed down. When I called to this office, Tonya assisted me and was extremely helpful and pleasant to talk to."

Danielle Coates

April 6, 2022

5  out of  5 rating by Danielle Coates
"Tonya was very helpful! :)"

Tesia Irinyenikan

April 4, 2022

5  out of  5 rating by Tesia Irinyenikan
"Tonya is the best. I had contacted the office weeks prior about adding my teenager to our plan. When I called back Tonya remembered who I was and assisted me with ease. Loving this new agent and his staff."

Kimberly Brooks

April 4, 2022

5  out of  5 rating by Kimberly Brooks
"Tonya was very helpful in making sure we had the right coverage and made our experience a pleasant one. Awesome Customer Service !!!"

Samirah Ware Baylor

April 4, 2022

5  out of  5 rating by Samirah Ware Baylor
"Very friendly! Helpful wiih resolving issues with payment. Top notch service!"

Selina

April 1, 2022

5  out of  5 rating by Selina
"Tonya is the best. She made everything so easy from getting a quote to sending paperwork to my lender. She's friendly and easy to talk ."

Angel Johnson

April 1, 2022

5  out of  5 rating by Angel Johnson
"I Love my insurance with Nate Thomas' office!..I have never experienced better. Tonya is one of the best and very knowledgeable and pleasant!!"

T M4

March 31, 2022

5  out of  5 rating by T M4
"Tonya was extremely friendly and very helpful with my claim."

rosemary swier

March 25, 2022

5  out of  5 rating by rosemary swier
"Love Tonya! Never had such a good time buying insurance! Auto and Home--saved hundreds of dollars!! I saved even though I was adding Full coverage instead of the barely covered liability insurance that I had!! Bless GOD! It is absolutely a gift at this hard time. And to think I almost did not answer the phone. XXOO"

David Dent

January 21, 2022

5  out of  5 rating by David Dent
"Nate and his team were amazing! They were able to get me an awesome rate while giving me more coverage. They worked super fast and made the process extremely easy."

Molly Hopwood

December 28, 2021

5  out of  5 rating by Molly Hopwood
"Nate is the absolute best!!! I have not only had yhe pleasure of working with him professionally but also choose to have him take care of all my personal insurance needs. He is repsonsive, caring, and trustworthy. If you, or your clients, need an insurance agent they can trust LOOK NO FURTHER and call him today, tou won't bw disappointed."